How can we help you?

I did not get my e-Ticket, how can I obtain it?

How to Get Your e-Ticket

If you have your booking reference:
Head to the My Bookings section, enter your email and booking reference number, then download your e-ticket.
If you do not have your booking reference:
Contact our support team through live chat or email and we will help you locate your booking.
If you booked through a travel agency:
Please contact your travel provider directly to request your voucher or ticket.

Helpful tip: Check your Junk/Spam folder in case your confirmation email landed there.

You can also access My Bookings anytime by visiting our website and entering your booking details.

Not finding what you are looking for?

Chat with us or send us an email.