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How can I confirm or check my booking details or pickup time?
Need to double-check your booking details or pickup time? No problem — here are a few quick and easy ways to do it:
1. Use your booking confirmation email
If you received a booking confirmation email from Tikiwini, simply click the link inside. It will take you directly to your booking details where you can see all your trip information in one place.
2. Log into your account
Go to the My Bookings section on our website. Once logged in, you can:
- Check your pickup time
- View your full booking details
- Modify or cancel your booking if needed
3. Contact our support team
Need help? Our support team is always here for you. Just provide your booking reference, ride details, or the contact information used during booking, and we’ll quickly find your reservation.
- Keep your booking reference handy — it speeds up support requests.
- If you cannot find your confirmation email, check your spam or junk folder.
By following these steps, your booking information will always be easy to access. And remember — Tikiwini support is always available if you need assistance.
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