How can we help you?
I did not get my e-Ticket, how can I obtain it?
If you didn’t receive your e-ticket, you can access it easily via the “My Bookings” section using your booking reference.
How can I cancel my booking and how much will it cost?
You can cancel your booking online via “My Bookings”. Fees depend on timing and the service conditions.
Where do I find my pick up time for the departure journey?
Your pickup time is confirmed at booking. You can also find it in your e-ticket or booking confirmation.
How can I change my booking?
You can update your booking anytime via “My Bookings” depending on your travel date and conditions.
Not finding what you are looking for?
Chat with us or send us an email.
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